Children's Product Safety Request
Or
Children’s Product Certificate (CPC)
Certification means the issuance of a written Children's Product Certificate (CPC) in which the manufacturer or importer certifies that its children's product complies with all applicable children's product safety rules (or similar rules, bans, standards, or regulations under any law enforced by the Commission for that product)[1]
Children's products are subject to a set of federal safety rules, called children's product safety rules. Determining how your product is classified enables you to correctly identify the set of children’s product safety rules applicable to your product. The law defines a "children's product" as a consumer product designed or intended primarily for children 12 years of age or younger.[2]
Amazon will ask the sellers to provide supporting documents that their products are safe to play if they identify their products as “toys” and for “kids” or “children”. Another instance, if the listing identifies its age group as for 12 years of age or younger.
How to Send the Documents?
Navigate (new interface): Performance > Account Health > Manage your compliance
Look for the ASIN > Add/appeal compliance
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Provide Documents
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Children's Product Certificate (CPC) - Here’s an example
Test Reports - “Must be issued by a CPSC-accepted lab” and “Must show passing test results for all applicable ASTM F963-16/17 and CPSIA standards”. Here’s an example.
Add comments and Submit
Remember:
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Go to the case logs and take the case ID of your submission to get more information of the application’s progress.
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The Title of the case will have the type of documents you sent:
Update the CPSIA Warning Attributein detail page. If you can’t find it through Manage Inventory, you need to edit the CPSIA Warning through a feed file update. The 2 most common value of this attribute are the following:
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NoWarningApplicable
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ChokingHazardSmallParts
What if the Listing is not a Toy?
Actions needed:
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Investigate the description of the listing and remove all indications of “kids”, “toys”, “children”, and age group of “12 years old or younger”
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You can also add in the description “for 12 years old and up”.
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Go to Performance > Account Health > Manage your compliance > Look for the ASIN > Appeal Request
Just put in the comments that the listing in question is for 12 years and up.